OVERVIEW
Business Correspondence and Report Writing is a comprehensive textbook on business communication area. This newly revised edition carries the legacy forward and usher in new perspective to the area as per the latest curricula requirements. It includes a new chapter on computer-mediated communication along with new examples, sample reports, cases from some of the best speakers, communication & dynamics of interaction, and a complete re-sequencing of the chapters to accommodate the changes better. All these careful revisions make this book well-suited for graduate and post graduate students of business communication, as well as professionals.

KEY FEATURES
• New chapter on Computer-Mediated Communication
• New sections on Communication and Dynamics of Interaction, Online Communities Usability and Sociability, and Attributes of Effective Speakers
• Additional samples of data analysis and report
• Revised Appendix B with additional quiz questions
• Several in-chapter exhibits and examples to provide balance between theory and application