Please refer our Return Policy.

You can return an order by clicking Return on the My Orders page.

We accept returns within 1 day of the delivery. Please ensure while returning the product the packaging is intact the way it was delivered.

For Hyper Local Delivered books we will arrange a pick-up within 2-3 days of your request. For courier delivered books we cannot provide a pick-up service. However, you can self-ship your product through any courier service, preferably Speed Post.

You may request returns for most items you buy from sellers listed on BookStation.in that are within the return window, except those that are explicitly identified as not returnable on the product detail page and/or BookStation.in Returns policy.

To know about the Return window for BookStation Business orders, please visit here.

Items are returnable if you've received them in a condition that is physically damaged, has missing pages or different from its description on the product detail page on BookStation.in.

Go to My Orders to initiate a return.

Go to Locate the item from Your Orders.

Select Return/Refund status

Following are the return guidelines:

Your address and the item that you wish to return must be eligible for return.

If the return is not eligible for Pickup, a Self-Return option will be given.

Once the return is received, you will, in accordance with BookStation.in Refund Policy,be issued a refund to your original payment method.

For Cash on Delivery orders, refunds will be processed either to your bank account (via National Electronic Funds Transfer (NEFT)) or BookStation account (as BookStation Wallet balance).

To generate a new password, please click the link below Forgot Password.

Once the order has been picked up, the refund will be initiated to your selected mode within 12-15 working days from the date your order is picked, subject to your returns passing the quality check. Refund will reflect as per below-mentioned timelines:Wallet refund will get credited within few minutes. Payment Gateway refund process takes 5 to 7 working days excluding Saturdays/Sundays and Bank Holidays.

Following are the refund processing timelines after the item is received by BookStation or the Seller notifies us of the receipt of the return:

Refund Method

Refund Time-frame

Prepaid Orders

BookStation Wallet Balance - 2 Hours

Credit/Debit Card - 2-4 Business Days

Net Banking (Credited to Bank Account)

UPI Linked Bank Account - 2-4 business days

UPI Linked Bank Account

Cash on Delivery Orders

NEFT to Bank Account - 2-4 Business Days

BookStation Wallet Balance - 2 Hours

Paper Cheque - 8-10 business days

For more details, please see BookStation.in Refund Policy.